We are so confident that our product is of the highest standard that we offer a Satisfaction Guarantee.

We are also mindful that selecting important design elements is a difficult process, and sometimes things just don’t look like you imagined they would.

Within 30 days of receiving your purchase, we offer the following guarantees:

  • If the item is damaged in transit, we will replace it – no questions asked
  • If the item is not the right size, colour, or design, we will provide a refund – no questions asked
  • If you have just changed your mind, we will provide a refund – no questions asked

There are just a few terms and conditions relating to our online shopping guarantee:

The fitting must be returned in its original condition and packaging and if a fitting has been installed it cannot be returned. Freight charges will apply if shipped free, and for returning items. For more information see our online policy.

Enjoy shopping with confidence at Andrews Light up online!


For more than 30 years, Andrews Light Up has prided itself on the quality of its range. Everything you will find through our online store has our quality stamp of approval.


Andrews Light Up focuses on quality at affordable prices. We search the globe (the world that is) and work with suppliers to get the best deal for you.

Customer Service

We endeavour to make your online shopping experience as simple as possible; however, if you have any queries, we are here to help, via email and phone.

Value Feedback

We are always trying to offer the best possible customer experience and value all feedback.