We do our best to ship all orders from our Brisbane warehouse on the next business day after receipt of payment. When your order is shipped from our warehouse tracking details will be forwarded to the email address you used when you placed your order.

Delivery times vary, but will usually take 4-6 business days to most capital cities.

We will contact you if, for any reason, your order cannot be shipped as promised.

Bulbs (or globes) are not automatically included with your purchase.

There are a number of bulb options for most lights requiring a bulb, and these are often subject to personal preference and taste.

We do indicate in the ADDITIONAL INFORMATION tab on all fittings whether a bulb is included and a recommended bulb.

Many of our fittings do come with bulbs, and that is indicated in the ADDITIONAL INFORMATION tab as well.

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For more information on our range of LED energy efficient bulbs click here.

We do offer free shipping to selected areas for orders over $149.

We ship free to most parts of Queensland, New South Wales, ACT or Victoria – for orders over $149.

We ship all orders from our Brisbane warehouse and high shipping costs to some parts of our country mean that we cannot offer free shipping everywhere, no matter what the order value is.

We only ship to the Australian mainland and Tasmania.

You can check the freight cost to you using the Calculate Shipping option in the shopping cart before you go to the checkout.

We pride ourselves in our dispatch guarantee, ensuring your order leaves our warehouse as soon as possible. This sometimes means making changes or adding to the order is difficult.

If you need to make a change to your order you can email our team at online@lightup.com.au on the same day you placed the order and we will do what we can to help you.

Sorry, once the order has been processed and payment made the coupon code cannot be applied to that order.

But, the coupon is good for use with your next order, so keep it handy for your next purchase and enter it in the SHOPPING CART or at the CHECKOUT.