Light Up On Line - Frequently Asked Questions
Warranty – something isn’t right!
Our lighting and associated products have a 12-month warranty from date of purchase.
If something has gone wrong with your light please fill out this form and we will respond within 1 business day.
This warranty does not cover globes included with light fittings, and applies only when the fitting is used for its intended purpose, in a domestic residential application. This warranty is for our products used only within Australia. If a fitting requires installation, the warranty only applies if it is installed by a licensed electrical contractor. This warranty does not cover installation or removal costs or any transport costs associated with returning product.